Complaints and returns Publication date: 2022-02-22 11:52:00

Complaint on the goods

I hereby give notice that the product I purchased on ......................................:

.............................................................................................................................................................. is defective.

The defect concerns:

..................................................................................................................................................................................

..................................................................................................................................................................................

The defect was found on ...................................................... .
In notion of the above, on the basis of the Act of 23 April 1964 the Civil Code, I request:

• replacement of goods for a new one pursuant to article 561 § 1 of the Civil Code *)
• free of charge repair of the goods pursuant to article 561 § 1 of the Civil Code *)
• a reduction in the price of the goods by the amount of ..................................... (in words: PLN ............................................................................................................). Please return the quoted amount to ............................................................................................................... via postal Order to my address pursuant to article 560 § 1 of the Civil Code *)
• I withdraw from the agreement and request a refund to the Account no. ............................................................................................................... via postal Order to my address pursuant to article 560 § 1 of the Civil Code *

I declare that I have purchased the product on the basis of an agreement directly related to my business activity, and the content of this agreement indicates that it does not have a professional character for me, which results in particular from the subject of my business activity. YES | NO Yours sincerely .....................................


* cross out as appropriate